Support basics 5

• How do I file a support ticket?
• How do I send you my output logs (player logs)?
• How do I send you my save file?
• Operating System (OS) compatibility
• System Requirements

Save data 7

• I lost all my game progress
• I used the cheat code to unlock everything, but now I want the Achievements / Trophies
• My game progress keeps getting reset
• Can I transfer my save file between platforms?
• Can Steam Cloud synchronize my save file between different operating systems?

View all 7

Online play 4

• I can't play online
• When I try to play online, I can't connect or I keep getting disconnected
• I never see any online lobbies, and no one joins mine
• What does the UCHNET icon next to someone's username mean?

Controller support 3

• My controller doesn't work with the game
• My controller always has two cursors instead of one
• Can I play with a GameCube controller on Switch?

Launch issues & crashes 5

• I can't get the game to run on Linux
• I get an error message when updating the game on Steam
• I get the DLLNotFoundException error message and there is no audio
• Game won't launch on Mac (Error 429)
• The game will not start or crashes immediately

Graphics & audio 6

• The game does not recognize my display resolution
• The game stutters or has a very low framerate
• The game window is tiny or all black
• The game audio plays very fast
• The Steam Overlay isn't working with Ultimate Chicken Horse

View all 6

Game keys 2

• How do I activate my Steam key for Ultimate Chicken Horse?
• I get an error when I try to redeem my game key on Xbox One