You are having an issue with the game on a computer, and you want to send us your save file in your support ticket.


Here are the steps to locate the save file on your computer:


Windows

  1. Press Windows Key + R to open the "Run" window

  2. Paste the following in the "Open" field: %AppData%\..\LocalLow\Clever Endeavour Games\Ultimate Chicken Horse

  3. Press Open

  4. Find the saveData.uch file and copy it to your desktop before sending it to us


Mac

  1. In Finder, choose Go > Go to Folder

  2. Paste the following in the field: ~/Library/Application Support/Clever Endeavour Games/Ultimate Chicken Horse

  3. Press Go

  4. In this folder, you will find the saveData.uch file; copy it to your desktop before sending it to us


Linux

  1. Right click on Ultimate Chicken Horse in the Steam Library

  2. Click on "Browse Local Files"

  3. Navigate to UltimateChickenHorse_Data and you will find the saveData.uch file; copy it to your desktop before sending it to us


Once you have located the file, you can attach it to your support ticket. Do not send it on Discord, Twitter, etc.